No sub-account seats available

Short answer

Seats are part of the plan and are counted. The plan's included seats are used up. Free, Starter and Pro include no sub-accounts, Agency includes 1 and Enterprise includes 5. Extra seats are $29 per month each.

What it means

Seats are part of the plan and are counted.

Why it happens

The plan's included seats are used up. Free, Starter and Pro include no sub-accounts, Agency includes 1 and Enterprise includes 5. Extra seats are $29 per month each.

How to fix it

1. Check the current seats in Settings → Billing.
2. Remove a sub-account that is no longer needed — deleting one frees its seat while keeping the business data.
3. Or add an extra seat at $29 per month.

Other ways this is described

• cannot add team member
• seat limit
• add user blocked

Still stuck?

If none of the steps above match what you are seeing, open a ticket from Support > My Tickets with the exact message, the page and a screenshot. Guessing at a different cause only costs you time.