Change a booking's status

Short answer

Open the booking and use the colored status menu next to the title (also available on the Bookings list). Full steps below.

Steps

1. Open the booking and use the colored status menu next to the title (also available on the Bookings list).
2. Choose Needs approval, Confirmed, Rescheduled, Completed, No-show, Lost or Cancelled.

Rescheduled opens the date picker and Cancelled asks for confirmation and frees the time. Every change is recorded on the Activity tab.

Still stuck?

If a step does not match what you see on screen, stop there and open a ticket from Support > My Tickets with a screenshot of that step. The team will look at the account directly.