Online Booking is not available on your plan yet.

Short answer

The account is on the Free plan (or the plan lapsed). The account is on the Free plan (or the plan lapsed).

Where: Bookings (sidebar) or the customer booking page.

What it means

The account is on the Free plan (or the plan lapsed).

Why it happens

The account is on the Free plan (or the plan lapsed).

How to fix it

  1. Upgrade to Starter, Pro, Agency or Enterprise in Settings → Billing.

Other ways this is described

Still stuck?

If none of the steps above match what you are seeing, open a ticket from Support > My Tickets with the exact message, the page and a screenshot. Guessing at a different cause only costs you time.

Last verified 2026-10-17.