Booking and company time zones

Short answer

WinkScope uses two time zones. Bookings follow the booking time zone set in Bookings > Settings (by default the same as the company time zone). Every other job, estimate schedule and calendar event follows the company time zone. Times are labelled with their zone, and the same zone is sent to Google Calendar.

Set or change the company time zone

1. Open Settings > Company Profile.
2. In Time zone, search and pick your zone (US, Canada and international zones are listed).
3. Save. Calendar and Google Calendar times use this zone for non-booking jobs.

Owners and admins of existing accounts are asked once to confirm the zone WinkScope picked from the company address.

Use a different time zone for bookings

1. Open Bookings > Settings > Availability.
2. Pick a zone in Time zone, or turn on Use company time zone to keep it matched.
3. Click Save. Working hours and customer time slots use this zone.

Rules and limits

• Changing a zone does not move existing bookings; they keep their real moment in time and are just shown in the new zone.
• If Google Calendar itself is set to another zone, Google shows the same moment converted to that zone.

Still stuck?

If WinkScope does not behave the way this page describes, do not work around it. Open a ticket from Support > My Tickets with the page you were on and a screenshot, and the team will look at the account directly.