That time is now taken by another booking. Reschedule it instead.

Short answer

The booking's time overlaps another confirmed booking. The booking's time overlaps another confirmed booking.

Where: Bookings (sidebar) or the customer booking page.

What it means

The booking's time overlaps another confirmed booking.

Why it happens

The booking's time overlaps another confirmed booking.

How to fix it

  1. Use Reschedule to pick a free time.

Other ways this is described

Still stuck?

If none of the steps above match what you are seeing, open a ticket from Support > My Tickets with the exact message, the page and a screenshot. Guessing at a different cause only costs you time.

Last verified 2026-10-17.