The client opens their link and sees that the estimate has expired — the Accept and Decline buttons are gone. Full steps below.
Where: On the estimate, change order or invoice before sending, and on the client's own page
Plans: All plans
Steps
The client opens their link and sees that the estimate has expired — the Accept and Decline buttons are gone.
In their place is Request a new estimate. They press it, type whatever message they want, and send.
You get that message as an email from WinkScope with the estimate, the client and the original scope, plus a dashboard notification.
Send a fresh estimate with a new date when you are ready.
The link is not switched off — the client can still read the estimate and its scope.
Rules and limits
Expired estimates and change orders hide Accept/Decline and show a renewal request instead.
An invoice past its due date still accepts payment — the page shows a past-due notice rather than blocking the client.
A link only stops working when you revoke it, or when the document is cancelled or deleted.
Renewal requests are limited to a few per estimate per day so the button cannot be spammed.
Pay Now appears only on invoices that are still open — pending, partially paid or past due.
What this cannot do
Automatically send a replacement estimate to the client for you.
Hide or delete the document from the client once it expires.
Still stuck?
If a step does not match what you see on screen, stop there and open a ticket from Support > My Tickets with a screenshot of that step. The team will look at the account directly.