Bookings > Settings > Who gets notified, choose the people, then Save. Full steps below.
Where: Bookings > Settings
Plans: Starter and above (trade questions and photos included on Starter)
New requests send an email and an in-app notification.
If a step does not match what you see on screen, stop there and open a ticket from Support > My Tickets with a screenshot of that step. The team will look at the account directly.
Last verified 2026-10-17.