The client opens their portal and uses the photos section to upload — for example a before shot. Full steps below.
Where: Activate from the client or the project
Plans: All paid plans
Steps
The client opens their portal and uses the photos section to upload — for example a before shot.
You get a notification naming the client and saying the photo came through the client portal.
The photo appears on the project's Photos tab and in the portal for both sides.
Uploads are limited to 20 MB each; anything larger is refused with a plain explanation and the rest of the upload is kept.
Rules and limits
A photo hidden with the eye control does not appear in the client's portal.
Uploads over 20 MB are declined with a calm notice, not a red error, and nothing already uploaded is lost.
Clients see only the sections you switch on.
Still stuck?
If a step does not match what you see on screen, stop there and open a ticket from Support > My Tickets with a screenshot of that step. The team will look at the account directly.