Check a notification or announcement you are unsure about
Short answer
Open the bell in the header, or Notifications in the sidebar. Full steps below.
Where: The bell in the header, or Notifications in the sidebar
Plans: All plans
Steps
Open the bell in the header, or Notifications in the sidebar.
Find the entry — it names what happened and which document or client it refers to.
Use Load more to reach older entries.
Open Notification preferences to change what you are emailed.
Announcement emails carry an unsubscribe link; account emails such as sign-in, invitations and ticket replies always come from WinkScope.
Rules and limits
Announcement emails go out at most once per person for a given announcement — never on a schedule.
Replies to your support tickets arrive in the bell as well as by email.
Still stuck?
If a step does not match what you see on screen, stop there and open a ticket from Support > My Tickets with a screenshot of that step. The team will look at the account directly.