Open Support in the left sidebar. Full steps below.
Where: Support in the left sidebar
Plans: All plans
Steps
Open Support in the left sidebar.
Use the Assistant tab to ask how something works.
Use the My Tickets tab to raise a ticket with the human team — include the page, the exact message and a screenshot.
Replies arrive in the notification bell, usually within 12-24 hours.
Still stuck?
If a step does not match what you see on screen, stop there and open a ticket from Support > My Tickets with a screenshot of that step. The team will look at the account directly.