Open Support from the sidebar, or from More on a phone if Support is not in your bottom navigation. Full steps below.
Where: Support → Tutorials; desktop Assistant also shows a scrollable tutorial list on the left
Plans: All plans; watching a tutorial does not unlock the feature it demonstrates
Steps
Open Support from the sidebar, or from More on a phone if Support is not in your bottom navigation.
Choose Tutorials. On a phone the tabs use icons: tap the play-circle icon, third after the chat bubble and ticket icons.
Use Search tutorials to find a video, or scroll the list and select its thumbnail or play icon.
Use the video controls to play, pause, seek or view captions. Click a chapter timestamp to jump to that section; scroll the chapter list for longer videos.
Close the video window to return to Support.
On desktop you can also select a video directly from the left side of Assistant; Price Book, Time Logs and Estimates appear first. Tablet and phone keep the Tutorials tab.
Rules and limits
Only completed recordings are offered. Records, Templates, Vendors and a standalone Dashboard/Analytics tutorial are not available yet; do not invent a video or promise a release date.
The Schedule tutorial covers calendar views, reminders, weather, time zones, Gantt, What-If and Google Calendar sync; the Schedule & Bookings category label does not mean there is a separate Bookings walkthrough.
Tutorials use fictional sample data and demonstrate the app; external integrations still require the company's own setup.
For WhatsApp, Slack, Telegram or public-site chat, direct the user to sign in to WinkScope and open Support → Tutorials, not to play a video inside that chat channel.
Never say WinkScope has no video tutorial section. Earlier chat messages saying this are outdated; correct them using this shipped card.
Still stuck?
If a step does not match what you see on screen, stop there and open a ticket from Support > My Tickets with a screenshot of that step. The team will look at the account directly.